About the department

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What is the IT department phone extension?

212

What's the difference between 'Helpdesk' and the 'IT Administrators' group?

You should almost always contact IT by sending an email to 'Helpdesk', as this account sends the messages to our issue-tracking ticket software which helps us efficiently manage our workload.

The 'IT Administrators' group sends a regular email to all IT staff, and should be used for non-support issues (informing us of things, asking 'who handles XYZ?' etc.).

Where is the IT office?

We are in C0, in the middle of the ground floor of the C-block (between C1 and C3, opposite C4).